Terms and Conditions
Terms and Conditions
Last Updated: January 15, 2024
Welcome to InfanTree Tree Services. These Terms and Conditions govern your use of our services and website. By accessing our website or using our services, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our services.
1. Definitions
- “We”, “us”, “our” refers to InfanTree Tree Services
- “You”, “your” refers to the client or potential client
- “Services” refers to all tree care, maintenance, removal, and related services provided by InfanTree Tree Services
2. Services
- We provide professional tree care services including but not limited to:
- Tree removal
- Tree trimming and pruning
- Emergency tree services
- Stump grinding
- Tree health assessment
- Regular tree maintenance
- All services are subject to prior assessment and agreement
- Service availability may depend on weather conditions and safety considerations
3. Safety and Property Access
- You agree to provide safe and reasonable access to your property
- You confirm that you have the legal right to authorize work on the property
- We reserve the right to postpone or cancel work due to unsafe conditions
- You must inform us of any potential hazards or obstacles on your property
4. Quotes and Pricing
- All quotes are valid for 30 days unless otherwise specified
- Prices may be adjusted if:
- The scope of work changes
- Previously unknown conditions are discovered
- Additional equipment or resources are required
- Emergency services may be subject to different pricing
5. Payment Terms
- Payment methods accepted: [List payment methods]
- Payment is due upon completion of services unless otherwise agreed
- For larger projects, a deposit may be required
- Late payments may incur additional charges
6. Warranties and Limitations
- We warrant our workmanship for [warranty period]
- Natural events affecting trees after our service are not covered
- We maintain appropriate insurance coverage
- We are not responsible for:
- Underground utilities not marked by appropriate authorities
- Natural tree reactions to pruning or treatment
- Pre-existing conditions not visible during assessment
7. Cancellation Policy
- 24-hour notice is required for cancellation
- Emergency services cancellation policies may differ
- Cancellation fees may apply for late cancellations
8. Property Protection
- We take reasonable precautions to protect your property
- Any concerns about property damage must be reported within 24 hours
- We are not responsible for:
- Normal lawn impact from equipment
- Unavoidable damage to plants/grass under work areas
- Damage from falling debris in designated work zones
9. Insurance and Licensing
- We maintain appropriate business insurance
- All work is performed by trained and qualified personnel
- Copies of insurance certificates available upon request
10. Communication and Documentation
- Primary communication will be through phone and email
- Work orders and changes must be in writing
- Photos may be taken for documentation and quality control
11. Dispute Resolution
- We strive to resolve all disputes amicably
- Any legal proceedings shall be filed in [your jurisdiction]
- These terms are governed by [state/province] law
12. Changes to Terms We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website.
13. Contact Information For questions about these Terms and Conditions, please contact us at:
InfanTree Tree Services Email: contact@infantreeservices.com Phone: [Your Phone Number] Address: [Your Business Address]